Privacy Policy

We're not in the business of hoarding data for fun. Here's what we actually do with your info:

We'll also use aggregated, anonymized data to spot trends and improve our services. But that's stripped of anything that could identify you personally.

We're not selling your data to random third parties. Period. But there are legitimate situations where we share information:

• With Client Organizations - If you're a candidate, we'll share your profile with potential employers. That's kinda the whole point.
• With Your Consent - We'll always ask before sharing your info in ways that aren't directly tied to our services.
• Service Providers - We work with trusted partners for things like background checks, assessment tools, and CRM systems. They're bound by confidentiality agreements.
• Legal Requirements - If we're legally required to disclose information (court orders, regulatory requests), we will. But we'll push back on overly broad requests.
• Business Transfers - If we're acquired or merge with another firm, your data might transfer. We'd notify you and ensure protections remain.

We keep your information as long as it's useful and relevant. Here's the breakdown:

Data Type	Retention Period
Active candidate profiles	While you're actively looking + 3 years
Placed candidate records	7 years (for reference checks & follow-up)
Client engagement data	Duration of relationship + 7 years
Website analytics	26 months
Email communications	3-7 years depending on context

After these periods, we'll either delete or anonymize the data. If you want us to delete your info earlier, just ask - we'll accommodate that unless there's a legal reason we need to keep it.

Storage Location: Your data is stored on secure servers in Canada, with encrypted backups. Some tools we use might have servers in the US, but they're all certified under appropriate data protection frameworks.

You've got rights, and we respect 'em. Here's what you can do:

To exercise any of these rights, just shoot us an email at info@arcenforgelegacy.info or call us at (604) 782-5940. We'll respond within 30 days.

Yeah, we use cookies - but not the chocolate chip kind. Here's what's happening when you visit our site:

Essential Cookies

These keep the site functioning. You can't really opt out of these without breaking things.

Analytics Cookies

We use Google Analytics to understand how folks use our site - which pages get traffic, where visitors come from, that sort of thing. It's anonymized data that helps us improve the experience.

Preference Cookies

These remember your choices so you don't have to reset preferences every time you visit.

You can manage cookie preferences through your browser settings. Most browsers let you block or delete cookies, though it might affect how the site works for you.

We take security seriously. After all, we're dealing with executive-level information that could impact careers and companies. Here's how we protect your data:

• Encryption: Data in transit is encrypted using TLS. Data at rest is encrypted using industry-standard protocols.
• Access Controls: Only team members who need access to specific information get it. We use role-based permissions and multi-factor authentication.
• Regular Audits: We review our security practices regularly and conduct penetration testing.
• Secure Infrastructure: Our systems are hosted with reputable providers who maintain high security standards.
• Staff Training: Everyone on our team gets trained on data protection and privacy best practices.
• Incident Response: We've got protocols in place for handling any security incidents. If there's a breach affecting your data, we'll notify you promptly.

No system is 100% bulletproof, but we're doing everything reasonable to keep your information locked down.

We're based in Vancouver, but sometimes executive searches cross borders. If we're working on a placement that involves international candidates or clients, your information might be transferred outside Canada.

When that happens, we ensure:

• The receiving party has adequate data protection measures in place
• We comply with applicable data transfer regulations
• You're informed about where your data is going and why

For transfers to the US, we work with organizations that comply with recognized data protection frameworks. For other jurisdictions, we assess protections on a case-by-case basis.

Got questions about this policy or how we handle your data? Don't hesitate to reach out. We're here to help.

If you're not satisfied with how we've handled your privacy concerns, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to resolve things directly, but that option's always there.